VANDORIA EUROPE
Please read these Terms and Conditions carefully before using the VANDORIA website or placing an order.
By accessing our website, creating an account or purchasing a product, you agree to these Terms and Conditions. Nothing in these terms limits any mandatory consumer rights available to you under applicable European Union or national law.
1. BUSINESS INFORMATION
The website is operated under the VANDORIA brand.
Brand: VANDORIA
Legal entity: Vandoria LLC
Registered address: 30 N Gould St ste n, sheridan, WY 82801,
Contact email: vandoriaofficial@gmail.com
Company or registration number: [REGISTRATION NUMBER, IF APPLICABLE]
VAT number: [VAT NUMBER, IF APPLICABLE]
2. ELIGIBILITY AND USE OF THE WEBSITE
By using this website or placing an order, you confirm that:
- You are legally capable of entering into a binding contract
- The information you provide is accurate, complete and current
- You will not use the website for unlawful, fraudulent or abusive purposes
- You will not attempt to interfere with the operation or security of the website
VANDORIA reserves the right to restrict access to the website where there is reasonable evidence of fraud, misuse, security threats or a breach of these terms.
3. ORDERS
Products displayed on the website constitute an invitation to place an order and do not automatically constitute acceptance of an order.
After placing an order, you may receive an automated confirmation acknowledging that the order has been received. This does not necessarily mean that the order has been accepted.
A binding sales contract is formed when VANDORIA confirms that the order has been accepted or dispatched.
The customer is responsible for providing accurate and complete:
- Contact information
- Billing information
- Delivery information
- Payment details
VANDORIA may refuse or cancel an order where there is a legitimate reason, including:
- Suspected fraud or unauthorized payment
- Incorrect or incomplete customer information
- Pricing or technical errors
- Product unavailability
- Misuse of a promotion or discount
- Unusually large or suspicious order quantities
- A breach of these Terms and Conditions
Where payment has already been collected for a cancelled order, the relevant amount will be refunded using the original payment method.
4. PAYMENTS
Payments are processed through secure third-party payment providers.
VANDORIA does not normally store complete credit card or debit card details.
The customer agrees to provide valid payment information and confirms that they are authorized to use the selected payment method.
An order may be delayed, suspended or cancelled if payment authorization is unsuccessful or if additional verification is required.
Available payment methods will be displayed during checkout.
5. PRODUCT INFORMATION
VANDORIA takes reasonable care to ensure that product descriptions, photographs, measurements, materials and other details are accurate.
However, slight variations may occur due to:
- Screen and device settings
- Lighting conditions
- Photography and image processing
- Manufacturing batches
- Fabric texture or pattern placement
- Manual measurement methods
Product colours may therefore appear slightly different in person.
Minor variations that do not materially affect the product’s quality, functionality or conformity will not normally be treated as defects.
This section does not limit your legal rights where a product is faulty, damaged, incorrectly described or does not conform to the sales contract.
6. PRODUCT AVAILABILITY
All orders are subject to product availability.
Placing an item in your shopping cart does not reserve it.
If a product becomes unavailable after an order has been placed, VANDORIA may:
- Cancel the affected item
- Offer a suitable alternative with the customer’s agreement
- Refund the amount paid for the unavailable item
VANDORIA is not required to provide a replacement product without the customer’s approval.
7. PRICES, TAXES AND CHARGES
Prices are displayed in the currency shown on the website or selected market.
For sales to European consumers, displayed prices include applicable taxes where required by law.
Any additional delivery charges or other mandatory costs will be clearly shown before the customer submits the order.
VANDORIA may change product prices at any time. Price changes will not affect orders that have already been accepted, except where there is an obvious and genuine pricing error.
If an obvious pricing error is discovered, VANDORIA may contact the customer to offer the option of confirming the order at the correct price or cancelling it for a full refund.
Promotions, discount codes and special offers may be subject to separate conditions.
8. PROMOTIONS AND DISCOUNT CODES
Promotional offers are valid only during the stated period and subject to any conditions displayed with the offer.
Unless otherwise stated:
- Promotional codes cannot be exchanged for cash
- Only one promotional code may be used per order
- Discounts may not apply to every product
- Promotions may not be combined
- Discounts cannot normally be applied after an order has been completed
- Products may be excluded from selected promotions
VANDORIA may reject or cancel the misuse of a promotion, including unauthorized reproduction, automated use, duplicate account use or fraudulent activity.
Nothing in this section permits VANDORIA to present discounts or promotional pricing in a misleading manner.
9. SHIPPING AND DELIVERY
Order processing, shipping costs, estimated delivery times, tracking and delivery conditions are governed by the VANDORIA Shipping Policy.
Delivery dates are estimates unless expressly confirmed as guaranteed.
VANDORIA is not responsible for delays caused by circumstances outside its reasonable control. However, this does not affect any mandatory rights available to the customer under applicable consumer law.
The customer is responsible for providing a complete and accurate delivery address.
10. RETURNS, WITHDRAWAL AND REFUNDS
Returns, cancellations, withdrawal requests and refunds are governed by the VANDORIA Returns and Refunds Policy.
Where applicable, European consumers generally have a statutory right to withdraw from an online purchase within the legally prescribed period, subject to applicable exceptions.
Products that are faulty, damaged, incorrectly supplied or not as described remain subject to the customer’s mandatory legal rights.
By placing an order, the customer acknowledges that they have had access to the Shipping Policy and Returns and Refunds Policy before completing the purchase.
11. LEGAL GUARANTEE
Products sold to European consumers are covered by the mandatory legal conformity protections applicable in the customer’s country.
Where a product is faulty, does not match its description or does not conform to the contract, the customer may be entitled to remedies such as:
- Repair
- Replacement
- Price reduction
- Refund
The applicable remedy will depend on the circumstances and the relevant law.
Any commercial guarantee offered by VANDORIA is additional to, and does not replace, the customer’s statutory rights.
12. CUSTOMER ACCOUNTS
Customers may be able to create an account to manage orders and personal information.
The customer is responsible for:
- Keeping login details confidential
- Using a secure password
- Preventing unauthorized access to the account
- Informing VANDORIA promptly of suspected misuse
VANDORIA may temporarily suspend an account where this is reasonably necessary to protect the customer, the website or other users.
13. INTELLECTUAL PROPERTY
Unless otherwise stated, all content available on the website belongs to VANDORIA or is used under authorization, including:
- Brand names
- Logos
- Trademarks
- Product designs
- Photographs and videos
- Graphics
- Website layout
- Written content
- Product descriptions
This content is protected by applicable intellectual property laws.
It may not be copied, reproduced, distributed, modified, commercially exploited or published without prior written authorization, except where use is permitted by law.
Use of the website does not grant ownership of any intellectual property rights.
14. REVIEWS AND USER CONTENT
Where customers are permitted to submit reviews, photographs or other content, they must ensure that the content:
- Is based on a genuine experience
- Is accurate and not misleading
- Does not infringe third-party rights
- Is not unlawful, discriminatory, threatening or abusive
- Does not contain malicious software or unauthorized advertising
VANDORIA may remove content that breaches these requirements.
By submitting content, the customer grants VANDORIA a non-exclusive permission to display and use that content for website and marketing purposes, subject to applicable law and privacy rights.
VANDORIA will not knowingly present fabricated customer reviews or misleading ratings.
15. PRIVACY AND DATA PROTECTION
Personal data is processed in accordance with the VANDORIA Privacy Policy and applicable data protection legislation, including Regulation (EU) 2016/679 where applicable.
Information concerning cookies and tracking technologies may also be provided in the Cookie Policy or cookie preference centre.
16. THIRD-PARTY SERVICES AND LINKS
The website may include services, payment systems, applications or links provided by third parties.
VANDORIA is not responsible for the content, availability, security or privacy practices of independent third-party websites or services.
Use of third-party services may be subject to their own terms and privacy policies.
17. WEBSITE AVAILABILITY
VANDORIA aims to maintain a secure and accessible website but does not guarantee that the website will always operate without interruption or error.
Access may be temporarily suspended due to:
- Maintenance
- Technical failures
- Security concerns
- Hosting or network issues
- Events outside VANDORIA’s reasonable control
VANDORIA will take reasonable steps to restore the service where possible.
18. LIMITATION OF LIABILITY
Nothing in these Terms and Conditions excludes or limits liability where exclusion or limitation would be unlawful.
In particular, these terms do not exclude or limit liability for:
- Fraud or fraudulent misrepresentation
- Death or personal injury caused by negligence
- Deliberate misconduct or gross negligence where applicable
- Breach of mandatory consumer rights
- Any other liability that cannot legally be excluded
Subject to mandatory law, VANDORIA will not be liable for losses that:
- Were not reasonably foreseeable when the contract was formed
- Result from the customer’s misuse of the product or website
- Result from inaccurate information supplied by the customer
- Relate to business or commercial use by a consumer purchasing for personal purposes
- Are caused solely by events outside VANDORIA’s reasonable control
Any limitation in these terms applies only to the extent permitted by applicable law.
19. EVENTS OUTSIDE OUR CONTROL
VANDORIA will not be responsible for a failure or delay caused by events outside its reasonable control, including:
- Natural disasters
- Extreme weather
- War or civil unrest
- Strikes
- Government restrictions
- Customs delays
- Transport disruption
- Internet or telecommunications failure
- Supply-chain interruption
- Epidemics or public health emergencies
Where such an event significantly affects an order, VANDORIA will take reasonable steps to inform the customer and minimize disruption.
Mandatory cancellation, refund and consumer rights remain unaffected.
20. SUSPENSION OR TERMINATION OF SERVICE
VANDORIA may suspend or terminate access to an account or service where the customer:
- Materially breaches these terms
- Uses the website unlawfully
- Commits or attempts fraud
- Threatens website security
- Repeatedly abuses customer support, returns or promotional systems
Any action taken must be proportionate to the circumstances.
Termination of website access does not remove rights or obligations that arose before termination.
21. CHANGES TO THESE TERMS
VANDORIA may update these Terms and Conditions to reflect:
- Changes in applicable law
- Changes in business operations
- New payment or delivery methods
- Security or technical developments
- Changes to website features
The version applicable to an order will normally be the version displayed when the order was placed.
Updates will be published on this page together with the latest revision date.
22. SEVERABILITY
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply.
An invalid provision will be interpreted or adjusted only to the extent necessary and permitted by law.
23. APPLICABLE LAW AND DISPUTES
These Terms and Conditions are governed by the law of:
[COUNTRY OF THE LEGAL ENTITY]
However, this choice of law does not deprive consumers residing in the European Union or another protected jurisdiction of any mandatory consumer protections available under the law of their country of residence.
Customers may bring a dispute before any court that has jurisdiction under applicable consumer protection and procedural law.
Before initiating formal proceedings, customers are encouraged to contact VANDORIA so that the issue can first be reviewed directly.
Nothing in this section restricts a consumer’s right to contact a competent consumer protection authority or seek any other remedy available under applicable law.